PRIVACY POLICY

Outback Presents, LLC (“Outback Presents,” “our,” “us,” or “we”) is committed to protecting the privacy and security of the information of our website visitors (“you”).  We want you to understand how we collect and use information from our websites (the “Sites”) and our related services, (together with the Site, the “Services”) so you can interact with us with confidence.  By using the Services, you accept and agree to the practices this Privacy Policy describes.  If you do not agree to any of the terms in this Privacy Policy, you should not use the Services.

What Information Do We Collect and How?

When you use our Services, we may collect, store, and process various kinds of data, including Personal Information about you. “Personal Information” refers to information about you that can be used to identify you. Personal Information we may collect includes name, address, telephone number, e-mail address, or transaction information.

Information You Provide

We may collect, store, or process information when you:

• Register on our Site;
• Purchase tickets;
• Submit a form on the Site;
• Contact us with inquiries, including via email;
• Subscribe to our newsletter or otherwise sign up to receive communications;
• Respond to a survey;
• Enter contests or sweepstakes;
• Apply to work with us; or
• Otherwise provide us information.

If you apply to work with us, as set forth above, Personal Information may include qualifications, professional credentials, skills, employment or education history, reference, background check, or other information that may be provided in your resume, cover letter or responses to our application or interview questions. This may include diversity, compensation and other non-required information that you voluntarily provide and which may be subject to applicable laws in your location.

Information We Collect Automatically

We may also collect details of your visit to our Site and the pages you access, including, but not limited to, traffic data, location data, weblogs and other communication data, including your IP address, browser type, the date and time you accessed or left the Sites, and which pages you viewed.  Some parts of our Site uses cookies and other technologies to collect this information about your general internet usage.  See the section below called “How We Use Tracking Technologies” to learn more.

Information Obtained from Third Parties

We may receive personal information about you from third-party sources such as data providers, marketing partners, ticketing providers, social media platforms, publicly available sources, or third-party staffing or personnel providers.

How We Use Your Information

We may use your information for the following purposes:

• To present our Services to you;
• To process transactions and to communicate with you about your transactions;
• To personalize your experience;
• To provide you with information or services, including customer service that you request from us;
• To administer a contest, promotion, survey, or other Site feature;
• To fulfill any other purpose for which you provide it;
• To notify you about changes to our products or Services we offer;
• To allow you to participate in any interactive features on our Services;
• In any other way we may describe when you provide the information;
• To improve, secure, and prevent fraud on our Services;
• To perform analytics to learn about how our Service is used;
• To conduct marketing and promotional activities, such as sending emails relating to, news about us, updates, our Services, or related event information;
• For any other purpose with your consent;
• To comply with any procedures, laws, and regulations which apply to us or our processing;
• To establish, exercise, or defend our legal rights;
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site visitors is among the assets transferred;
• To evaluate your application if you apply for a job with us or otherwise inquire about opportunities with us; and 
• For other legitimate purposes as required or permitted by applicable law.

How We Use Tracking Technologies

We use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your online activities) (“Tracking Technologies”). Tracking Technologies collect information that tells us how you use our Site, web-related products and Services. 

This helps us make our Services relevant to your interests and needs. We use a number of different Tracking Technologies, including essential, functional, performance, advertising cookies, explained in more detail below. Two types of cookies may be used on our Sites: session cookies (which are temporary cookies that remain in the cookie file of your browser until you leave the site) and persistent cookies (which remain in the cookie file of your browser for longer though the time period will depend on the lifetime of the specific cookie).

• Essential Cookies: Essential cookies are necessary for the operation, maintenance and/or security of our Services.
• Functionality Cookies: Performance cookies collect information about how visitors use our Services, such as which pages visitors go to most often and if they receive error messages from web pages. For example, we may use third parties to help us understand how visitors engage with our Sites. This means that when you visit our Sites, your browser automatically sends certain information to these third parties. This includes, for example, the web address of the page you’re visiting and your IP address. Functionality cookies remember choices you make (such as your language or the region you are in) and provide enhanced or more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customize.
• Advertising Cookies: These cookies are used to deliver advertising more relevant to you and your interests. They are also used to limit the number of times you see a certain advertisement as well as help measure the effectiveness of the advertising campaigns. They may be placed by third-party advertising networks or social media platforms with our permission. They remember that you have visited a website and may share this information with other organizations such as advertisers.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. Most browsers accept cookies automatically.  You may be able to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For instructions, check your browser’s technical information. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.  However, you can still place orders over the telephone or by contacting customer service.  Please note that cookie-based opt outs must be performed on each device and browser that you wish to have opted out.  
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can always opt-out by logging into the Site and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to marketing@outbackpresents.com.
• Promotional Offers from the Company. If you do not wish to have your e-mail address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by clicking the unsubscribe link in the promotional email. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
• Targeted or Interest-Based Advertising. We may work with third-party advertising companies that collect and use information about your online activities across sites over time, in order to deliver more relevant advertising when you are visiting the Site and elsewhere on the Internet. This practice is known as interest-based advertising. The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy at: www.networkadvertising.org/managing/opt_out.asp, www.youronlinechoices.eu/, or www.youradchoices.ca/, and www.aboutads.info/choices/. You can also opt-out of targeted advertising directly on the advertising platform by visiting https://www.facebook.com/settings/?tab=ads, https://www.google.com/settings/ads/anonymous, and https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. You may temporarily continue to see some tailored ads produced from ongoing advertising campaigns. If you delete, block, or otherwise restrict cookies or use a different computer or Internet browser, you may need to renew your opt-out choice.
• Access, Correction, Deletion. You may review, edit, and/or delete the information we collected about you at any time by contacting us at the addresses listed at the end of this Privacy Policy.  If your information has been disclosed to a third party, as described elsewhere in this Privacy Policy, then that third party has received its own copy of your data.  If you have been contacted by one of these third parties and wish to correct or delete your information, please contact them directly.
• Google Analytics.  We may use Google Analytics to improve our Site’s functions.  You can choose not to be included in Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.  

“Do Not Track” Requests

There are different ways to prevent tracking of online activities. Some web browsers may allow you to enable a do-not-track feature that alerts the websites you visit that you do not want your online activities to be tracked. Our Site currently does not respond to “do not track” or similar signals. At present, no generally accepted standards exist on how companies must respond to do-not-track signals. In the event a final standard is established, we will assess and provide an appropriate response to these signals.

How Do We Disclose Your Personal Information?

We may disclose your Personal Information as follows:

• With affiliates, contractors, service providers, and other third-parties we use to support our business, such as ticketing providers, CRM platforms, marketing providers, IT providers, and security providers;
• With venues and festival operators to administer a show or other event;
• With artists and performers in accordance with applicable law and your consent, if and as appropriate;
• To fulfill the purpose for which you provide it;
• For any other purpose disclosed by us when you provide the information;
• Otherwise with your consent or at your direction;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about the Site users is among the assets transferred;
• To enforce any agreement, including any applicable terms of service;
• To establish or exercise our right to defend against legal claims;
• To law enforcement and other government authorities such as legislatures, courts, agencies and litigants if we reasonably believe that such action is necessary to: (a) comply with the law and the reasonable requests of governmental authorities; (b) comply with legal process; (c) respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) protect the security or integrity of the Services’ information systems; and/or (e) exercise or protect our rights, privacy, safety or those of affiliates, clients, you or others; and
• If we reasonably believe disclosure is necessary or appropriate to protect the rights, property, or safety of Outback Presents or others.

Payment Information

From time to time, we may offer sales via the Site. When you make a payment on our Site, you may be taken to the website of one of our third-party service providers. This provider will either collect or have access to your Personal Information. In accordance with the Section below titled Third Party Websites please review the provider’s privacy policy to learn how they process your information.

How Do We Protect Your Information?

To protect your Personal Information, we take commercially reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your Personal Information, we cannot guarantee that it will be 100% secure. Your transmission of your information to us thus is done entirely at your own risk.

Third-Party Websites and Social Media

Our Services may contain links to other sites, including those of third parties or partners (“Third Party Sites”). While we seek to link only to sites that share our high standards and respect for privacy, we cannot be responsible for the privacy practices other websites use. By accessing Third Party Sites, you may be subject to the terms and privacy policies of those Third Party Sites. Such Third-Party Sites are outside our control and not covered by this Privacy Policy. We are not liable for any information, content, products, services, software, or other materials available on or through Third-Party Sites. The use of a Third-Party Site or any information or other content found on Third-Party Sites is subject to and governed by the terms and conditions of such Third-Party Sites. We encourage you to review the privacy notices posted on such Third-Party Sites. If you’d like to opt out of any use of your information by such a Third-Party Site, please contact the Third-Party Site. It is possible that other parties may collect personal information about your online activities over time and across different websites when you use our Site.

Our Services may include social media features, such as Facebook “Likes” or “Recommend” buttons, Pinterest, Twitter, Tumblr, and YouTube. These social media features may require cookies to be set to function properly. These features may also collect personal information such as your IP address. These features are governed by the Privacy Policy of the relevant Third Party Site. Please review the Privacy Policy of the Third Party Site to learn how they process your information.

International Visitors

Our Site is hosted and operated in and we provide our Services from the United States (“US”). Our operations are global in nature and by using our Services, you are consenting to the transfer of your personal information to the US where your information may be stored and processed where our systems and facilities, and those of our third-party providers and recipients of information, are located. If you are accessing our Site from outside the US, please be advised that US law may offer different privacy protections than the law of your jurisdiction.

California Visitors

California residents have additional rights.  Please see our California Privacy Notice to learn more.

Children’s Data

The Services are intended for general audiences and not for children under the age of 18. If we become aware that we have inadvertently collected or received Personal Information from children under the age of 18 without valid parental consent, we will take reasonable steps to delete it as soon as possible. We do not knowingly process data of children under the age of 18 without parental consent.

Review and Correction of Your Information

You may review and edit the information we collected about you at any time by contacting us at the addresses listed at the end of this privacy policy.  If your information has been shared with a third party, as described elsewhere in this Privacy Policy, then that third party has received its own copy of your data.  If you have been contacted by one of these third parties and wish to correct or delete your information, please contact them directly.

‍

SMS Text Message Terms

If you elect to receive text messages, we will send you text messages regarding your transaction activity and our promotions to the mobile number you provided even if your mobile number is registered on any state or federal Do Not Call list. If you do not agree to these Text Message Terms, do not sign up for text messages. You understand that you do not have to sign up for text messages in order to make any purchases, and your consent to this text message program is not a condition of any purchase with us. Your participation in this program is completely voluntary.  

Your wireless carrier may assess certain fees or charges associated with your use of text messaging. We are not responsible for such fees. Your carrier may restrict or prohibit certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Our text message program applies only to mobile devices registered in the United States and with United States carriers. Please review your wireless carrier’s policies and contact them if you have any questions. You acknowledge that you are at least eighteen years of age and you have the consent of the wireless account holder to sign up for text messages and pay for any related fees. We may use an automatic dialing system or automated number selection system to send you text messages. Neither we nor the carriers are liable for any delays or failures in the receipt of any text messages. Delivery is subject to effective transmission from your network operator. You are responsible for updating your number with us and ensuring your account information is correct. Messages may be sent via SMS or MMS messaging. Text messages will be transactional (in response to your registration for our Services, for example) or promotional in nature. We may send approximately at least 1 message per each transaction and at least 2 promotional messages per month.

You can cancel our text message alerts at any time by texting “STOP” in response to the text message you received, after which we will send a text message to confirm that you have been unsubscribed. After this exchange, you will no longer receive text messages from that particular number. If you want to receive our text alerts again, respond to the unsubscribe confirmation with START or change the phone number in your account and we will start sending text alerts to you again. If at any time you forget what keywords are supported, text “HELP” to the text message you received and you will receive instructions on how to use our service as well as how to unsubscribe.

Privacy Policy Updates

We update the Privacy Policy from time to time, so please review it regularly. If we materially change our Privacy Policy, we may notify you as required by law by contacting you or otherwise providing you notice. Your continued use of our Services will be deemed your agreement that your information may be used in accordance with the new Privacy Policy. If you do not agree with the changes, then you should stop using the Services and notify us that you do not want your information used in accordance with the changes.

Contacting Us

We welcome any questions, comments, or inquiries you may have regarding this Privacy Policy. Please do not hesitate to contact us by email at marketing@outbackpresents.com or by writing to us:

209 10th Avenue South, Suite 409 Nashville, TN 37203

Last Updated: August 2024